TROZLAN Privacy Policy
TROZLAN, Inc. ("TROZLAN", "we", "our", "us") collects and uses customer information to deliver support, service operations, and communication workflows.
Information We Collect
- Contact details such as name, email, phone number, and company name.
- Support content such as tickets, notes, attachments, and service communications.
- Technical and security telemetry required to run and protect our platform.
How We Use Information
- Provide support and service delivery.
- Send account, support, and appointment notifications.
- Maintain platform security and compliance controls.
SMS and Mobile Data Privacy
If you opt in to TROZLAN support SMS notifications, we use your mobile number for support-related messages such as ticket updates, resolution notices, and appointment reminders.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
You can opt out at any time by replying STOP. For help, reply HELP or email [email protected].
Contact
TROZLAN, Inc.
Email: [email protected]